Beck & Masten Kia Testimonials
View reviews about Beck & Masten Kia from our most recent customers.
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The Assistant service manager Joe is amazing! Helped me get in and out as soon as possible and kept me well informed of the whole process! Also helped me with the prices of my maintenance! What a wonderful guy! Call him for anything needed ! He will treat you like family!
I want to compliment Joan.She was very patient with me as she explained the answers to my questions in detail. Joan is an access to Beck & Masten Kia.Thanks so much again for all your wonderful help
II Love the Service I receive at Beck & Masten KIA Dealership because the staff is very kind and so very helpful.. Complimenting Eric Schneider is such a wonderful pleasure because he always reaches out to me each time I bring my car in for repairs. He takes the time to explain what is needed and why it is needed..He also does some of my repairs himself and that is awesome. May Eric continue to be loved and blessed by God abundantly forever. Thanks so much again Eric.
James Carter is the best sales person ever!! He goes up and beyond to get what you need. Great dealership will continue to go back and recommends this dealership!!
A beautiful dealership with a many helpful people. The service department is phenomenal! I have a brand new 2022 Kia Telluride that had a bit of knocking under the car that was concerning. I tried a dealership closer to my home and could not get an appointment for another 14 days. I called Beck and Masten and was able to get an appointment the very next morning with Eric Schneider, Service Consultant. He wanted to take a closer look underneath the car so we made an appointment for the following morning. He put the car on the lift and was able to ...
Deion went above and beyond once again selling me my 2 newest additions to our Kia family! He's been amazing every single time. He's helped with my last 5! I've purchased 7 in total and I'm always impressed by sales, finance & service. See you when our new 2023 Sportages are ready for service or just to say Hi 😊
Each time I take my car to Beck-Masten-KIA I receive very good service starting with the Service Dept and their wonderful staff. Angelo always extends her hospitality as she explains all the details. .Roy,the Service Manager is always willing to listen to what is covered through my warranty. I love coming to Beck-Masten-KIA at Tomball =they are GREAT
This parts department is amazing! After calling multiple time to various other dealerships, I was finally able to talk with a parts professional by the name of Allen who not only found the part I needed, but got everything taken care of in a manner of minutes! They were truly wonderful!
Brought my daughters Kia Optima in for service in July. Joan Stebbins in the service department was Outstanding !! The care and communication was second to None. I can"t say enough positive things about her and will always recommend !
This was an absolutely seamless transaction. We drove quite a way to check out this particular new Soul, since we have an aversion to black vehicles, inside and out, and none of our local Houston dealers had one that would work for us. We'd contacted the dealership prior to arriving, and were greeted by Javier Perez, a polite and knowledgeable individual, who had the car ready for us to view. The test drive went well, and we were set to bang heads over price and trade. While we did go back and forth for a time, the process was ...
Scheduled oil change with service manager Roy and once I got on location I was greeted at the door by a new guy nme Matt very personable & polite. Shortly after I left I was impressed in had gotten an update by text on my phone . Then when I picked it up my father and I were surprised to see not only was the oil changed it was all nice & shiney and cleaned up..
My husband and I bought a new truck Saturday our salesmen Izzy was awesome very informative and helpful and we left with a new truck and happy customer Mike & Carla Kazmieraki
Best car buying experience I have ever had!! Derrick was so amazing ... nice, not pushy, for us the exact deal we wanted and took great care of us!!
Bought my new Sorento in 2016 and LOVE it! Chris Briggs in the service department has been exceptional in helping me by going above and beyond in taking care of me and my needs! I feel confident every time I get in my car since it's been so dependable. I would recommend to all!
Our family has trusted this dealership four times, no regrets! Great tradein values, fast finance department, excellent vehicles, and Drey Smith has sold them all to us. We love his personality and professional demeanor, he is knowledgable and zero pressure, which is a refreshing change from what we are used to experiencing at a dealership. He will be who we seek for the next round of vehicles as well.
Len Worsham is the best sales representative I have ever had the pleasure of working with. It is the first new car I have purchased that after getting home I didn't feel like we were taken advantage of. I will buy from Len and this dealership again.
I have been searching online voraciously for weeks for the right vehicle at the right price. I had not looked at Kias much because they were generally a bit out of my price range. After looking at a Chevy Spark earlier in the day where they could not meet my price, I went back to cars.com and started my search again. I found a 2014 Kia Soul with only 3,682 miles. It was listed at 12,997. It also had so much more in the base model than the Spark and a Versa I had looked at days before, With the Soul, I ...
We chose Beck & Masten Kia because it had such great reviews and we don't regret it at all. We worked with Len Worsham. My Fiancee was the only one who has credit built up but it is still very poor. We weren't sure if we were going to be able to get a new car. Despite our challenges Len and the Finance department worked extremely hard for us and got us a NEW car in her name alone, no co-signer needed! On top of that we got the color we wanted and it is completely new! Len ...
Beck & Masten Kia Testimonials & Reviews